Sombi support
Frequently asked questions
Quick answers about Sombi Mini, shipping, returns, and support.
A pocket-sized sound soother that helps your baby fall asleep in three minutes — naturally, anywhere.
FAQ
Questions about Sombi Mini
Answers for shoppers considering Sombi.
What exactly is inside Sombi Mini -- is anything going into my baby?
Nothing at all enters your baby's body. Sombi Mini is a 100% drug-free, all-natural sound device. No pills, no drops, no chemicals, no consumables of any kind. It works entirely through sound, making it safe to use anywhere as part of your baby's sleep routine.
How does the 3-minute sleep claim actually work?
Sombi Mini plays one of 20 soothing sounds -- white noise, heartbeat rhythm, rainfall, ocean waves, and more -- to create a calming audio environment. Power it on a few minutes before sleep, place it within one metre of your baby, and let the consistent sound cue your baby into a drowsy, settled state.
What are the 20 sounds included on Sombi Mini?
The library includes white noise, pink noise, brown noise, rainfall, ocean waves, forest ambience, heartbeat rhythm, lullaby, fan hum, womb simulation, stream, wind chime, soft shushing, vacuum hum, crickets, soft thunderstorm, campfire crackle, music box, gentle wind, and bird song.
Where can I use Sombi Mini -- is it really portable enough for travel?
Yes, anywhere is a core promise. Sombi Mini fits in a diaper-bag pocket or jacket pocket and works at the crib, on a stroller handlebar, at a car seat headrest, or in a hotel room. USB rechargeable with battery backup means no wall outlet required.
How do I charge Sombi Mini and how long does the battery last?
Charge via USB between uses. A full charge supports a full night of uninterrupted playback, so you will not be hunting for outlets at 2 a.m. in a hotel room. The battery-powered design keeps the sleep ritual cord-free and travel-ready anywhere you go.
How is Sombi Mini different from cheaper sound machines I see online?
Sombi Mini pairs a 20-sound library tuned for infant neurology with truly pocket-sized portability and a USB rechargeable battery -- no cords, no consumables, no refills. Commodity machines sit on a shelf; Sombi Mini is designed to go wherever your baby goes, every single time.
What is your return policy if Sombi Mini does not work for us?
Please refer to the return details at checkout for full terms. Sombi Mini is built to work across all infant sleep contexts -- crib, car seat, and travel -- and every unit is verified drug-free with 20 supplier-confirmed soothing sounds. Reach out to our support team and we will make it right.
Do you offer a subscription, and can I pause or cancel anytime?
Sombi Mini is currently available as a one-time purchase with bundle savings -- one unit at $39.99, three units at $79.99, or five units at $119.99. If a subscription option becomes available in the future, you will always be able to pause or cancel at any time, no questions asked.
Support
Need help with your order?
If you still need help, support can help with orders, shipping, returns, and anything tied to a recent purchase.